Last updated: 16 October 2026
1. Data Controller
EPURE EVENTS
41 rue du Docteur François Morucci
13006 Marseille — France
Contact: epure.eventsgm@gmail.com
2. Personal Data Collected
Épure Events may collect personal data when you use its contact forms, appointment request forms or customer satisfaction questionnaire.
Depending on the form used, this information may include your surname, first name, professional role, organisation, email address, telephone number, responses and comments.
3. Purposes of Processing
The data collected may be used to:
- Respond to contact requests and enquiries.
- Coordinate communications relating to an event project.
- Assess customer satisfaction.
- Improve the quality of the services provided.
- Publish testimonials where their authors have given explicit consent.
4. Legal Bases for Processing
Depending on the purpose, processing is based on pre-contractual steps requested by the individual, the performance of a contract, Épure Events' legitimate interests or the consent of the individual concerned.
The publication of an identifiable testimonial is based on explicit, freely given and withdrawable consent.
5. Publication of Testimonials
Responses to the customer satisfaction questionnaire are not published automatically.
Each respondent may authorise or refuse the publication of their testimonial, independently of their participation in the questionnaire.
Where publication is authorised, the individual's chosen name format will be respected.
Consent may be withdrawn at any time by writing to the email address provided above.
6. Data Retention Periods
Responses collected solely for internal satisfaction analysis are retained for a maximum of five years from receipt, unless deleted earlier or subject to a specific legal obligation.
Authorised testimonials are retained for as long as they are used for communication purposes, with an annual review of their relevance and the need for continued retention.
Personal data submitted through the contact form is retained for a maximum of five years from the date of the last communication, unless a specific legal obligation applies or the data is deleted earlier.
7. Data Recipients, Hosting and Security
The personal data collected may be accessed by authorised Épure Events personnel and technical service providers necessary for the operation of the website and its forms, within the scope of their respective responsibilities.
Épure Events implements appropriate security measures to protect information against unauthorised access, loss and disclosure.
Data Hosting
The Épure Events website is hosted by Hostinger, with its primary server located in France.
Hosting backups are stored in Lithuania, within the European Union.
Responses to the customer satisfaction questionnaire are stored in the website's WordPress database, in accordance with the retention arrangements set out in this policy.
Processing Contact Enquiries — Web3Forms
The 'Get in Touch' form on the Épure Events website uses Web3Forms to transmit enquiries addressed to the agency.
The data concerned comprises the first name, surname, email address, telephone number and message content.
Épure Events remains the data controller for this information. Web3Forms acts as a data processor to manage its transmission and technical processing.
According to Web3Forms' privacy policy, submissions are retained by this provider for a maximum of three years from receipt, unless a shorter retention period applies or they are deleted earlier.
Web3Forms uses infrastructure provided by Amazon Web Services, Cloudflare and Hetzner, among others. Some processing may take place outside the European Economic Area, particularly in India. Web3Forms states that these transfers are subject to contractual safeguards, including Standard Contractual Clauses.
For further information: https://web3forms.com/privacy
8. Your Rights
Under the General Data Protection Regulation (GDPR), you have the rights to access, rectify and erase your personal data, and to restrict or object to its processing, subject to the applicable conditions.
You may also withdraw your consent to the publication of your testimonial at any time.
To exercise your rights:
You may lodge a complaint with the French data protection authority (CNIL): www.cnil.fr.
9. Cookies and Audience Measurement Tools
The Épure Events website uses technologies necessary for its operation and administration.
No dedicated audience measurement or advertising plugin was identified among the currently active WordPress plugins. However, this check does not rule out the presence of other tracking technologies embedded in the website.
Any cookies or tracking technologies requiring prior consent must not be placed before the visitor has given their consent. The website's technical features will undergo further checks.